Frequently asked questions

How can we help?

View the frequently asked questions for professionals

How do I start with Nexuzhealth Consult?

Submit a request for Nexuzhealth Consult

A healthcare provider can request free access to Nexuzhealth Consult after completing an application form. The form will be processed within 48 hours.

Step 1: Go to https://www.nexuzhealth.com/nl/professioneel/oplossingen/inzicht-patientendossiers-software and click ‘Request your account’ to request access to Nexuzhealth Consult.

Step 2: Complete the application form and click ‘Submit’.

Step 3: Have you received our confirmation email? Go to the login page and log in there with your eID or itsme®.

Have you not received our email? Make sure to check your junk mail (spam). If you cannot find a message from us there either, contact our servicedesk.

Log in with your eID or itsme®

Step 1: Go to the login page and log in with your eID or itsme®, the authentication platform of the federal government. Follow the steps.

Step 2: You will now arrive at the start page of Nexuzhealth Consult.

Manage your details

Via Nexuzhealth Consult, as a healthcare provider, you can keep your address details up to date in the section ‘My details’.

Step 1: Click on your name and then on ‘Profile’ or go directly to the section ‘My details’.

Step 2: Under the address details, you can see which address is active and which addresses are no longer active. You can easily adjust this using the ‘Activate’ and ‘Deactivate’ buttons.

Follow this up carefully! These are important administrative details for hospitals and patients.

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Nexuzhealth Doctor

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Let us help

No answer yet?

 

We are happy to help you, contact us via our service desk, for urgent questions you can also contact us by phone using the details below.

Questions about the content of your record? Ask your healthcare provider or hospital.

Our servicedesk Call +32 16 39 38 65
nexuzhealth-employee-7

We can be reached on working days between 08:00 and 17:00

Contact the following healthcare facilities directly:

MS Center MelsbroekAZ TurnhoutSint-Trudo Sint-TruidenAZ Glorieux Ronse – AZ Jan Portaels – Rehabilitation Hospital Inkendaal