The key benefits of Mynexuzhealth for patients

With over 1.4 million users, Mynexuzhealth has become one of the most widely used patient portals in Belgium. And for good reason: where your medical file used to be a paper folder that required formal requests to access, you can now consult your digital health record at any time, from your smartphone, tablet, or computer. In addition to viewing reports, invoices, images, and personal information online, the app also allows you to schedule appointments and send messages easily. And that’s just the beginning. Here’s a full overview of the benefits for patients:

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Whether you're at work, on the train, at the checkout line, or on holiday — your health record is always within reach via the Mynexuzhealth app. Waiting weeks for a letter with your test results or procedure report is a thing of the past. You can access all your medical history in just a few clicks. Information is clearly structured in chronological order. Prescription handling has also become easier: your doctor sends prescriptions to a secure database that your pharmacist accesses with your eID — no more deciphering handwriting. The app also offers a clear overview of your upcoming appointments.
 

If you find yourself in an emergency room across the country, your attending physician can immediately view essential details - such as any chronic conditions, previous surgeries, or allergies - from your digital health record. This reduces the risk of errors and prevents duplicate testing and unnecessary costs.
 

All documents related to your hospital visits - from appointment confirmations and referral letters to (pre-operative) questionnaires and final invoices - are organised in Mynexuzhealth. You can also easily book appointments through the app (if supported by your care organisation), without having to call. In short: you are in control of your care journey. And when needed, you can manage someone else’s care as well — for instance, for a parent or child (up to 15 years old). You can request a link to manage their health record through your own account. Learn more about this process here.
 

A new test result, an appointment reminder, or an important health update? Mynexuzhealth offers a wide range of two-way communication features. These include digital brochures, online questionnaires, and a secure inbox to exchange messages with your healthcare providers. This allows providers to collect important information before consultations or procedures and to update your health record with relevant details about your treatment, follow-up care, and outcomes.
 
Please note: for correct interpretation of lab values or medical reports, it is always advisable to consult your general practitioner.
 
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A hospital stay - especially one involving ongoing treatment - comes with a busy schedule of appointments for consultations and care. No need to manually track them anymore: your care providers register appointments directly in the Mynexuzhealth app. You can easily view them in the appointments section and set reminders so that you never miss an important date. The same applies when new reports or health updates appear in your inbox.
 

Access for general practitioners and home nurses

Thanks to the continuous availability of your medical information, you remain in control of your own care while allowing healthcare experts to access your data when needed. Did you know that care providers with whom you have a therapeutic relationship can also access your digital health record? Through Nexuzhealth Consult, they can view your complete file and share essential information when referring you to a specialist.
 
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