CONNECTED HEALTHCARE

From data silos to connected healthcare: how one digital health record fosters collaboration

door Nexuzhealth op 13.11.2025

door Nexuzhealth op 13.11.2025

Whereas patients used to receive most of their care inside hospital walls, they now expect greater proximity, freedom of choice and continuity throughout their healthcare journey. A knee operation no longer begins at the hospital entrance: it starts at home with a preparatory questionnaire and ends with rehabilitation in primary care. And when it comes to chronic conditions or mental health, a well-coordinated care pathway is even more crucial.

How can healthcare organisations deliver care that crosses institutional, professional and disciplinary boundaries? And how can they avoid losing data, interrupting communication or blurring responsibilities along the way? The key lies in seamless collaboration across care levels, and in technology that breaks down data silos to create a smooth, connected patient journey.

NH SUMMIT-15

Thomas Adam, EPD Consultant at Nexuzhealth


“Transmural care is not just a series of individual agreements. It requires a shared framework: who does what, when, and based on which information? Everyone needs access to the same data, in the same language and with the same interpretation,” explains Maarten Van Hoorde, Lead Consultant at Nexuzhealth. “It’s about building a clearly defined care pathway together, with full transparency about objectives, data and responsibilities.”

One record, three directions

Today’s patients want to decide where their treatment takes place, understand who is responsible for what, and access all relevant information themselves. This desire for autonomy is entirely logical and technically achievable. The strength of Nexuzhealth lies in its centralized electronic health record (EHR): one shared record for hospitals, healthcare professionals and patients. “That unique model allows information to flow smoothly and securely, without any loss of data,” says Thomas Adam, EHR Consultant.

“Everyone must be able to rely on the same data, in the same language and with the same interpretation.”
Van Hoorde Maarten
Maarten Van Hoorde

Lead consultant bij Nexuzhealth

Unlocking more potential

“To collaborate efficiently across hospitals, clear communication is key,” adds Maarten Van Hoorde. “It enables healthcare professionals to work efficiently and prevents unnecessary duplicate tests for patients.”
Many general practitioners already use Nexuzhealth Consult, a free platform that allows first-line caregivers to view medical data and follow up on patients with a therapeutic relationship. Yet few are aware of the built-in communication tools.

1

Peer advice

Through the Peer Advice module, a general practitioner can easily consult another doctor, nurse or physiotherapist.
Peer advice
2

Notes

The Notes function allows Consult users to communicate directly with each other.
Notes
3

Messages

It's even possible to send messages directly to patients (one-way).

Messages

“These three tools offer clear added value, but they’re still underused,” Van Hoorde says. “They provide fast, secure and structured communication—an ideal alternative to email, phone calls or letters.”

Turning potential into practice

Patient messages via Mynexuzhealth also represent untapped potential. Only a limited number of hospitals currently allow patients to send questions directly through the app, even though the functionality already exists. It’s fast, secure, free—and available for linked profiles, which is helpful when a patient is less digitally skilled. “By enabling this option, you give patients more autonomy while reducing the workload for healthcare providers,” explains Thomas Adam.

“By allowing patients to ask questions directly in the app, you give them more autonomy and at the same time relieve the burden on healthcare providers.”
NH SUMMIT-15
Thomas Adam

EPD Consultant at Nexuzhealth

Prevention, planning and proactivity

“True transmural collaboration starts with prevention,” says Van Hoorde. “Think of pre-operative questionnaires, early care planning or risk screening. Take the Advance Care Planning module within the EHR: it allows you to store patient declarations securely and make them instantly accessible. This makes care not only more efficient but also more transparent.”

Towards a future of smart collaboration

European health data regulations are clear: safe, compliant and interoperable systems are no longer optional—they’re essential. Nexuzhealth embraces this with a clear vision: to develop software that enables collaboration, not hinders it. “That’s why we actively foster a culture of collaboration,” concludes Maarten. “Because when trust grows, so does the quality of care.”
Topics: Digitalization

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