How do I unblock my account via the app?

mynexuzhealth-1

Follow these five steps:
1.    Go to www.mynexuzhealth.com. Click on 'Log in with CSAM' and log in using your eID card reader or itsme® on your phone.
2.    Click on your profile icon (or on your name and then 'Profile'). Then go to ‘App’ at the top of the blue bar.
3.    When your device is blocked, click 'Unblock.'
4.    In the 'Change your PIN' screen, enter a new PIN twice and then click 'Save.'
5.    Click 'I have unblocked my account.' You can now log in with your (new) PIN.