Mynexuzhealth hits milestone: 1.5 million belgians now connected to their health records

door Nexuzhealth op 26.8.2025

Nexuzhealth sees a growing need for clarity in a fragmented care landscape.

The comprehensive digital health portal Mynexuzhealth, developed by Nexuzhealth and used by more than 40 hospitals, has reached a major milestone: more than 1.5 million Belgians now use the same digital health app. In less than ten years, Mynexuzhealth has grown into the largest patient portal in the country.

Citizens increasingly want to take control of their own health. This is why Nexuzhealth invests in digital solutions that eliminate inefficient care pathways and fragmented healthcare experiences. The platform’s rapid growth confirms the increasing importance of digital healthcare , the need for clarity, accessibility, and connection across the care landscape: one all-encompassing health app.

20240831-nexuzhealth_UZLeuven-WEB-17

From fragmentation to one digital health record

Patients navigating complex care pathways across multiple providers and institutions often encounter confusion and an overload of different apps and systems, which complicates their healthcare experience. The abundance of fragmented information can be overwhelming. For example, patients often need to switch between separate apps for appointments, medical records, communication with care providers, and medication management. In Belgium alone, there are currently 28 approved health apps, adding further complexity.
 
“Mynexuzhealth enables transparent and clear communication with our patients. They get a convenient overview of their appointments and medical reports. We also receive a lot of positive feedback on the app’s user-friendliness. That’s why UZ Leuven puts significant effort into encouraging its use and helping patients get started. Our goal is to become as paperless as possible.”
Prof. dr. Gert Van Assche

Chief Medical Officer, UZ Leuven

From scattered puzzle pieces to a clear care journey. See how better data sharing and collaboration make all the difference for patients like Josy.
Webpage

From scattered puzzle pieces to a clear care journey. See how better data sharing and collaboration make all the difference for patients like Josy.

Read more
Mynexuzhealth addresses this challenge with a single digital health record that follows the patient throughout the entire care process, bringing together health information in one secure location.

From general practitioner to specialist, from hospital admission to rehabilitation and home care: Mynexuzhealth consolidates medical data, communication, administration, and follow-up in one central place. This not only improves efficiency within the healthcare process but also offers patients a complete overview, greater comfort, and stronger engagement.
 
 
“Outstanding patient experience is not just an ambition; it’s a promise. We ensure that every care pathway runs smoothly, safely, and aligned with each patient’s unique needs. By digitally enabling the right features in the Mynexuzhealth app, we not only improve the quality of care but also strengthen patient autonomy, ensuring they are well-informed, actively engaged, and always supported.”
Hilde Goossens

Director of ICT and Programme Management, Jessa Ziekenhuis

Digital healthcare within reach

With over 1.5 million users, Mynexuzhealth has become the largest patient portal in Belgium. Its strong growth underlines the increasing demand for transparent and accessible digital healthcare. Patients use the app more than twice a week on average. Over the past year, patients have consulted more than four million appointments via the platform.
 
Over the past 12 months, patients have made extensive use of the different features offered by Mynexuzhealth. The most frequently accessed items illustrate the level of engagement and adoption of digital healthcare tools:
 

Over 4 million

appointments viewed
Over 4 million

Over 5 million

images and documents viewed
Over 5 million

Almost 300.000

lab results viewed
Almost 300.000

Over 5,5 million

consulted reports
Over 5,5 million

Almost 500.000

filled-in questionnaires and diaries
Almost 500.000
“The Mynexuzhealth app also adds significant value in communicating and managing patient invoices. Payments are processed more efficiently, and we see a clear reduction in the need for intensive follow-up on outstanding patient bills.”
Guy Tormans

Director of Administration and Finance, AZ Turnhout

Through Mynexuzhealth, patients can access their medical records anytime and anywhere. This direct access increases their involvement in their own healthcare and enables them to take an active role in managing their healthcare journey, ultimately leading to better care decisions and improved quality of care. At the same time, it streamlines communication with healthcare professionals.

The power of collaboration

This milestone is the result of close collaboration with leading healthcare institutions such as UZ Leuven, az groeninge, Jessa Ziekenhuis, AZ Turnhout, AZORG, and all other care institutions within the Nexuzhealth community. What unites these hospitals is a shared conviction: using digital innovation to keep the patient at the heart of healthcare.

These healthcare institutions choose solutions that enhance transparency, ease of use, and patient engagement. Their commitment plays a vital role in the success of Mynexuzhealth, enabling more and more patients to take control of their own care pathway.

“Digital may be the new normal, but that’s not yet the reality for everyone. Because we don’t want anyone to be left behind, we work with the City of Kortrijk to provide ‘Digital Coaches’. They help our patients and visitors install and use the Mynexuzhealth app, ensuring everyone is included.”
Stefaan Lammertyn

Spokesperson, az groeninge

mynexuzhealth - overzicht functionaliteiten EN

  

“The growing number of Mynexuzhealth app users shows that more and more patients are taking control of their own healthcare. We are proud of this milestone, because thanks to this app, our patients now have permanent access to their health record and direct contact with their care providers, wherever they are. This makes care not only more efficient, but also more personal.”
Dr. Stefaan Gouwy

Chief Medical Officer, AZORG

Looking ahead

As a leading force in the digitalisation of Flemish healthcare, Nexuzhealth continues to distinguish itself with a pragmatic approach, responding to real needs in the healthcare landscape while staying within regulatory boundaries. By taking the right steps at the right time, the organisation steadily builds towards a future-oriented, efficient care experience for both patients and healthcare providers.
 
 
“This milestone reflects the trust that both patients and healthcare professionals place in Mynexuzhealth. We remain committed to making digital care more accessible and user-friendly, while addressing the complex challenges of interoperability. By truly connecting systems and strengthening integrations, we enable safer and more efficient collaboration between healthcare professionals, ultimately improving the care experience for patients.”
Gertie Delande

CEO, Nexuzhealth

featured_image_azHerentals-1
Your digital health recordd
Discover Mynexuzhealth
Read more
Topics: Digitalization Medical record Mynexuzhealth